Privacy Policy
Ultrasonic ("we", "us", "our") respects your privacy and is committed to protecting your personal and sensitive personal data. This Privacy Policy (“Policy”) outlines how we collect, use, store, disclose, and protect your information when you access, browse, or use our platform, including our website and mobile application (collectively referred to as the “Platform”).
By using the Ultrasonic Platform, you consent to the terms of this Policy. If you do not agree, please do not use or access the Platform.-
1. Applicability
This Policy applies to all users—whether browsing or registered on the Ultrasonic Platform—who share their information with us while using our services, including financial inclusion, travel bookings, utility payments, insurance, and more.
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2. Definitions
- Personal Information: Any data that can be used to identify an individual, including name, address, phone number, email, and identification documents.
- Sensitive Personal Data: Includes passwords, financial details, biometric information,health data, or any other information classified as sensitive under Indian IT laws.
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3. Information We Collect
We may collect the following types of information:
- Name, contact number, email ID, address
- KYC documents such as Aadhaar, PAN, etc.
- Profile photo, account password, and user preferences
- Payment information including UPI, bank details, and transaction history
- Device information (IP address, device ID) and geolocation (with consent)
- Feedback, queries, and support correspondence
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4. Purpose of Data Collection
Your information is collected to:
- Facilitate safe and seamless use of our services
- Comply with regulatory and KYC requirements
- Provide support and resolve service-related issues
- Enhance user experience and offer personalized services
- Send service updates, promotional emails, and notifications
- Monitor platform usage, prevent fraud, and improve system security
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5. Location Data
With your permission, we may collect your location data when the app is in use. This is used for:
- Verifying transactions and detecting fraud
- Enhancing safety and service accuracy
- Meeting regulatory compliance
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6. Storage and Retention
All data is securely stored on encrypted servers. We retain your information as long as necessary for legal, operational, and support purposes or until the user requests deletion in compliance with applicable law.
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7. Disclosure of Information
We may share your information with:
- Trusted partners and service providers under confidentiality agreements
- Regulatory bodies or government authorities if legally obligated
- Third parties during business transfers (merger, acquisition, etc.) We will never sell your data to unauthorized parties.
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8. Cookies and Tracking
Our Platform may use cookies or similar tracking technologies to enhance functionality, personalize content, and gather analytics. You can manage your cookie preferences in your browser settings.
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9. User Rights & Consent
By using our Platform, you provide consent for:
- Collection, use, and storage of your data as per this Policy
- Sharing of necessary information with partners and regulators
- Receiving communications regarding your use of services
If you’re under 18, you must obtain parental consent before sharing any data.
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10. Data Security
We follow industry-standard practices to secure your data against unauthorized access, alteration, or destruction. Security measures include:
- SSL encryption
- Firewall-protected servers
- Access control protocols
If you suspect any misuse of your account, contact us immediately.
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11. External Links
Our Platform may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites.
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12. Communication Preferences
You may receive service emails or promotional communications. To opt out, use the unsubscribe link provided in the email or adjust your preferences in your account settings.
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13. Policy Updates
We may update this Policy from time to time. Changes will be reflected on this page with a revised effective date. Continued use of the Platform after changes implies your acceptance.
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14. Grievance Redressal
For any queries or concerns regarding this Policy or your data, contact us:
📧 Email: info@ultrasonictrip.com
📞 Phone: +91 9161473030
We aim to resolve all concerns within 30 days.
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15. Legal Compliance
This Policy is in accordance with:
- Section 43A of the Information Technology Act, 2000
- The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011